● NEW · Built-in CRM included

Your 24/7 AI support agent + CRM, in one platform.

Answer every customer in seconds on any channel — then capture, organize, and close them in a built-in CRM. No second tool.

★★★★★ 4.9 · from 2,400+ reviews · no card to start
Customer-facing AI
External · customer chatonline
Your team, in sync
Internal · your team · #supportAnatolii UlitovskyiRH Fardin

Trusted by 3,000+ teams handling 3.2M+ conversations

UNmiss SEOquick Daneri Yachts BeCoin DIMA Plumbing Artes
The math

Replace a $4,000 support hire. Save $2,000+ every month.

One agent handles the questions that fill your inbox all day, all night, in every language. You keep a human in the loop for the cases that need one, and you stop paying a full salary to answer the same questions over and over.

3.2M+
Conversations handled
47%
More leads captured
<1.8s
Average response time
A support hire$4,000+/mo
sem.chatfrom $24/mo

Salary, benefits, and tools for one agent vs. one plan that never sleeps. Plus a free plan to start.

What it does

10 reasons teams put it on support duty.

Each one replaces hours of repetitive work, and you stay in control the whole time.

01

It answers in under two seconds, day or night.

Customers get an instant, accurate reply at 2 PM or 2 AM. No queue, no waiting, no "we are closed." Every visitor is helped the moment they ask.

Live chat
02

Your customers can talk to it, not just type.

Real voice conversations, powered by Vapi. Customers speak naturally and hear a natural voice back, with a live transcript running as they talk.

Voice call
03

It hands the conversation to your team the moment a human is needed.

You decide when the AI steps back. When a question gets sensitive or complex, it brings in a real person with the full conversation already in hand. No re-explaining, no lost context.

  • You set the rules for what gets escalated
  • Your agent replies in any language, auto-translated
Human handover
04

It answers from your business, and never makes things up.

Train it on your website, your help docs, and your product feed. Answers are grounded in your real content, not generic guesses. Paste a URL and it learns in minutes.

Knowledge base
05

One agent across your website, WhatsApp, Telegram, and more.

The same trained agent answers everywhere your customers reach out. Website widget, WhatsApp, Telegram, Instagram, Messenger, and Slack, all from a single brain.

Every channel
06

Every conversation, every channel, in one inbox.

Your team works from a single unified inbox. See what the AI handled, jump into live chats, and track every conversation from active to resolved.

Unified inbox
07

It books the meeting before the customer clicks away.

Built-in scheduling, like Calendly, right inside the chat. The agent offers open slots, books the call, syncs your Google or Outlook calendar, and can even take payment through Stripe.

Pick a time
08

Give your brand a real voice, and even a face.

Pick from natural stock voices, or clone your own. Turn on a talking avatar that lip-syncs in real time, so your brand feels human even when no human is online.

Your brand voice
09

See exactly what customers ask, and how happy they are.

Track conversation volume, voice versus chat, satisfaction ratings, and trends over time. Get email reports and export to CSV or PDF for the rest of the team.

Last 30 days
10

It looks like your brand and speaks your customer's language.

Match your colors, drop in your logo, and remove our branding entirely. The widget interface shows up in 17 languages automatically, and replies happen in 95+.

Make it yours
New · Built-in CRM

It's not just chat. It's a full CRM.

Every conversation becomes a contact and a deal you can close, all in one place. No second tool.

CRM

A sales pipeline that fills itself.

Leads flow in from your AI chat, web forms, email, phone, and Telegram — deduplicated automatically. Convert a lead into a company, contact, and deal in one click, then drag it across your stages on a Kanban board with live, auto-calculated totals.

  • Multi-channel leads inbox with duplicate detection
  • One-click lead → company → contact → deal
  • Drag-and-drop pipelines with auto-totals
Sales pipeline
Qualified $26k
Lumina Inc$26,000
Won $41k
Beacon LLC$41,000
Inbox

Every lead, every channel, one place.

Web chat, forms, email, phone, Telegram, and social — captured into a single leads inbox, enriched with company data, and routed to the right rep. Nothing slips through after 6 pm.

  • Capture from web, email, phone, Telegram, social
  • Auto-enriched contacts and companies
  • AI Co-Pilot drafts the next best reply
Leads inbox

Sales pipeline & deals

Multi-pipeline sales tunnels, custom stages, and a Kanban board with auto-calculated totals.

Contacts & companies

Rich contact and company records with timelines, messengers, timezones, and every touchpoint.

Quotes, invoices & e-sign

Build quotes and invoices from a product catalog, then close with canvas e-signatures and payment links.

Tasks & projects

Tasks with subtasks, Kanban, Gantt, time tracking, and workgroups — keep every project on track.

Team chat & collaboration

Built-in channels, DMs, threads, voice notes, polls, and video calls tied to every deal and task.

AI Co-Pilot & automation

A AI-powered co-pilot in every deal and lead, plus task-flow automation and BI dashboards.

Go live today

Up and running in three steps.

1

Create your account

Sign up free in under a minute. No credit card, no sales call.

2

Train it on your site

Paste your website URL or upload docs. It learns your business in minutes.

3

Paste one line of code

Drop the snippet on any site. Your agent is live and answering customers.

Watch how sem.chat works
And a lot more

Everything else — support and a full CRM.

Ninety plus features in one subscription. Here is the rest of what comes built in.

The honest comparison

A support hire vs. your AI agent.

Support hire
$4,000+/mo
sem.chat
from $24/mo
Availability
8 hours a day
24/7/365
Customers at once
One at a time
Unlimited
Response time
Minutes to hours
Under 2 seconds
Languages
One or two
95+
Monthly cost
$4,000 to $8,000+
$0 to $119
Missed messages
Nights, weekends, sick days
Zero
Pricing

Start free. Upgrade when you grow.

Save 20%+
Free

Try sem.chat without a card.

$0/mo

Free forever · No card required

  • 100 AI messages/month
  • 3 AI voice minutes/month
  • 1 bot
  • 1 website
  • CRM for 5 users: 1 pipeline, 100 contacts NEW
  • Basic widget
  • Basic knowledge base
  • sem.chat branding
Start free
Launch Best starter plan

For first sales and small websites.

$19/mo

$24/mo Billed yearly ($228)

  • 1,000 AI messages/month
  • 10 AI voice minutes/month
  • 2 bots
  • 2 websites
  • CRM for 15 users: 3 pipelines, 1,000 contacts, quotes & invoices NEW
  • Remove sem.chat branding
  • Scheduling and bookings
  • Basic analytics
  • Live support handoff
Buy now
Most popular
Growth

For small businesses ready to convert more visitors.

$49/mo

$59/mo Billed yearly ($588)

  • 3,000 AI messages/month
  • 30 AI voice minutes/month
  • 5 bots
  • 5 websites
  • Full CRM for 40 users: unlimited pipelines, deals & automation NEW
  • Multilingual widget
  • Team inbox
  • Saved replies
  • Integrations
  • Better analytics
Buy now
Scale

For busy teams and growing traffic.

$99/mo

$119/mo Billed yearly ($1,188)

  • 10,000 AI messages/month
  • 60 AI voice minutes/month
  • 15 bots
  • 10 websites
  • CRM for 100 users and product catalog NEW
  • 5 team seats
  • API and webhooks
  • Reports
  • Advanced automation
Buy now
Premium
Enterprise

Custom capacity, a security review, and hands-on onboarding for larger teams.

Custom

Custom limits · Book a call to design the plan

  • Custom message and voice volume
  • Custom voice and avatar options
  • Advanced security review
  • Priority onboarding and support
  • Full CRM for custom users: custom limits and onboarding NEW
Book a call

Cancel anytime. All plans answer customers around the clock.

Reviews

What teams say after they switched.

We installed sem.chat on a Friday afternoon and captured 12 qualified leads over the weekend. The AI understood our product better than some of our sales reps.

Marcus Rodriguez
Marcus Rodriguez
CEO, TechFlow Solutions

The voice feature is incredible. Visitors can call our AI and have a natural conversation. Our booking rate went up 60% in the first month.

Sarah Kim
Sarah Kim
Marketing Director, Bloom Agency

Our after-hours tickets used to pile up overnight. Now they are answered before we wake up, and our response time went from hours to seconds.

Priya Nair
Priya Nair
Head of Support, Lumen Retail

Setup genuinely took ten minutes. It pulled everything from our help center and started answering accurately on day one.

Tomas Ferreira
Tomas Ferreira
Founder, Brava Goods

The human handover sold my team. The AI clears the easy questions and routes the rest to us with the full context already attached.

Hannah Brooks
Hannah Brooks
CX Lead, Northwind Software

I am not technical at all. I copied one line of code and pasted it. Two minutes later I had 24/7 support on my store. Game changer.

James Liu
James Liu
Founder, Urban Threads

We replaced our entire live chat team with sem.chat. We save $15k a month and customer satisfaction actually went up. It handles complex questions perfectly.

Emma Thompson
Emma Thompson
COO, Velocity SaaS

We cut our support costs by about $2,300 a month and our CSAT went up. I honestly did not expect to get both.

Daniel Osei
Daniel Osei
COO, Kora Mobility

The multilingual support is phenomenal. We serve customers in 12 countries and sem.chat handles all of them flawlessly. International sales doubled in 3 months.

David Chen
David Chen
VP Sales, GlobalTech Inc

It answers in five languages without us hiring anyone. Our European customers finally feel taken care of around the clock.

Sofia Marchetti
Sofia Marchetti
Support Manager, Vela Travel

Customers can call it and just talk. That alone cut our phone queue in half within the first week.

Marcus Webb
Marcus Webb
Operations Director, Pinepoint

Encrypted by default

Your data is encrypted in transit and at rest, everywhere.

GDPR ready

Collect consent before chats and delete your data anytime.

Secure sign-in

Two-factor authentication plus Google and Apple login.

Questions

Straight answers.

A support agent runs $4,000 or more a month once you add salary, benefits, and tools. sem.chat starts free, and paid plans start at $24 a month, so most teams save $2,000 or more every month while covering far more hours.

It works with them. The AI handles routine questions around the clock and hands off to a real person the moment a conversation needs one, with the full context attached. You stay in control of what gets escalated.

A few minutes. Create an account, paste your website URL to train it, and drop one line of code on your site. You are live the same day, no developer required.

Your website widget plus WhatsApp, Telegram, Instagram, Facebook Messenger, and Slack. Every channel is answered from one shared inbox.

It understands and replies in 95+ languages automatically, and the widget interface is available in 17. Your human agents can reply in their own language and it is translated for the customer.

Yes. Data is encrypted in transit and at rest, you can collect GDPR consent before chats begin, two-factor authentication is available, and you can delete your account and data anytime.

Yes. Start free with no credit card. Upgrade only when you need more messages, voice minutes, or seats. You can cancel anytime from the dashboard.

Yes. Plans are fully self-serve. Upgrade, downgrade, or cancel whenever you want, right from your dashboard.

Our team

The people building sem.chat.

Anatolii Ulitovskyi

Anatolii Ulitovskyi

Founder and CEO

15+ years in digital marketing, building tools that help businesses grow.

RH Fardin

RH Fardin

Head of Content

Builds the content and SEO that bring the right customers to sem.chat.

Run support and sales on one platform.

Start free — let AI answer every customer, then capture, organize, and close them in your built-in CRM.