Start free, then one flat monthly price as you grow. No per-resolution fees, no per-seat traps. Every plan includes a built-in CRM.
Try sem.chat without a card.
Free forever · No card required
For first sales and small websites.
$24/mo Billed yearly ($228)
For small businesses ready to convert more visitors.
$59/mo Billed yearly ($588)
For busy teams and growing traffic.
$119/mo Billed yearly ($1,188)
Custom capacity, a security review, and hands-on onboarding for larger teams.
Custom limits · Book a call to design the plan
Every plan answers customers around the clock. Cancel anytime, no lock-in.
A complete breakdown of what each plan includes, from usage limits to channels, support, and security.
| Feature | Free | Launch$24/mo | Growth$59/mo | Scale$119/mo | EnterpriseCustom |
|---|---|---|---|---|---|
| Usage and limits | |||||
| AI messages / month | 100 | 1,000 | 3,000 | 10,000 | Custom |
| AI voice minutes / month | 3 | 10 | 30 | 60 | Custom |
| Chatbots | 1 | 2 | 5 | 15 | Custom |
| Websites | 1 | 2 | 5 | 10 | Custom |
| Team members | 5 | 15 | 40 | 100 | Custom |
| Conversations | |||||
| 24/7 AI chat | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI voice agents | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom prompts and suggested replies | ✓ | ✓ | ✓ | ✓ | ✓ |
| Talking avatars and voice cloning | – | – | – | ✓ | ✓ |
| Knowledge and training | |||||
| Knowledge base (RAG) | Basic | ✓ | ✓ | ✓ | ✓ |
| Website import and document upload | ✓ | ✓ | ✓ | ✓ | ✓ |
| Auto-sync knowledge base | – | – | ✓ | ✓ | ✓ |
| Product feed import | – | – | – | ✓ | ✓ |
| Channels | |||||
| Website widget | ✓ | ✓ | ✓ | ✓ | ✓ |
| WhatsApp, Telegram, Instagram, Messenger, Slack | – | ✓ | ✓ | ✓ | ✓ |
| Live support and handover | |||||
| Human handover | – | ✓ | ✓ | ✓ | ✓ |
| Unified inbox | – | ✓ | ✓ | ✓ | ✓ |
| Team inbox and saved replies | – | – | ✓ | ✓ | ✓ |
| In-inbox auto-translation | – | – | ✓ | ✓ | ✓ |
| Scheduling | |||||
| Bookings and calendar sync | – | ✓ | ✓ | ✓ | ✓ |
| Paid bookings via Stripe | – | ✓ | ✓ | ✓ | ✓ |
| Analytics and CRM | |||||
| Analytics | – | Basic | Advanced | Advanced | Custom |
| Email reports and CSV/PDF export | – | – | ✓ | ✓ | ✓ |
| CRM sync (HubSpot, Salesforce) | – | – | – | ✓ | ✓ |
| Sales CRM and pipeline | |||||
| Leads inbox and contacts | Limited | ✓ | ✓ | ✓ | ✓ |
| Deals, pipelines and Kanban board | 1 | 3 | Unlimited | Unlimited | Custom |
| Quotes, invoices, e-sign and payment links | – | ✓ | ✓ | ✓ | ✓ |
| Projects, tasks and team chat | |||||
| Tasks, projects, Gantt and time tracking | Basic | ✓ | ✓ | ✓ | ✓ |
| Team chat, video calls and activity feed | – | ✓ | ✓ | ✓ | ✓ |
| CRM AI Co-Pilot and automation | – | – | ✓ | ✓ | ✓ |
| Developer | |||||
| REST API and webhooks | – | – | – | ✓ | ✓ |
| API key management | – | – | – | ✓ | ✓ |
| Branding and languages | |||||
| Custom color and bot avatar | ✓ | ✓ | ✓ | ✓ | ✓ |
| Remove sem.chat branding | – | ✓ | ✓ | ✓ | ✓ |
| Multilingual widget (17 languages) | – | – | ✓ | ✓ | ✓ |
| Security and support | |||||
| Encryption, GDPR consent, and 2FA | ✓ | ✓ | ✓ | ✓ | ✓ |
| Advanced security review | – | – | – | – | ✓ |
| Priority onboarding and support | – | – | – | – | ✓ |
Not just a checklist. Here is what the headline features actually do for your support.
Capture leads from every channel, convert them in one click, and close on a drag-and-drop pipeline with live, auto-calculated totals.
A full record for every customer and company — timelines, messengers, deals, quotes, and every touchpoint in one place.
Turn won deals into delivery with tasks, subtasks, Kanban, Gantt, time tracking, and team chat — no second tool.
Answers product, order, returns, and pricing questions instantly, day and night, trained on your business so the replies are actually right.
Customers can call and speak naturally to your agent, with a live transcript and a natural voice back, powered by Vapi.
Paste your website URL or upload documents and your agent answers only from your content, never generic guesses.
When a question needs a person, the AI hands off to your team with full context, and you set the rules for what gets escalated.
One agent and one shared inbox across your website, WhatsApp, Telegram, Instagram, Messenger, and Slack.
Your agent offers open slots, books the meeting, syncs Google or Outlook, and can take payment through Stripe.
See volume, satisfaction, and trends, export reports, and sync leads to HubSpot or Salesforce.
Match your colors, remove our badge, and serve the widget in 17 languages while replying in 95+.
Encrypted in transit and at rest, GDPR consent collection, two-factor authentication, and self-serve data deletion.
Yes. The Free plan includes 100 AI messages, 3 AI voice minutes, 1 bot, and 1 website, with no credit card required. It is the best way to test real answers on a live site before you upgrade.
A support agent costs $4,000 or more a month once you add salary, benefits, and tools, and only covers part of the day. Paid plans start at $24 a month and answer every customer around the clock, so most teams save $2,000 or more every month.
Each AI reply to a customer counts as one message. Messages your human agents send from the inbox do not count against your AI message limit.
Launch, Growth, and Scale open Stripe Checkout first. Enterprise opens a booking calendar so we can design the right custom plan with you.
Yes. Use the monthly and yearly toggle to update the displayed prices and the Stripe Checkout links. Yearly billing saves more than 20%.
Stripe sends you to sem.chat signup. After you create or sign in to the account with the same email, the app checks Stripe and applies your paid plan.
Yes. Plans are fully self-serve. Upgrade, downgrade, or cancel whenever you want from your dashboard, with no lock-in.
Start free, then upgrade when your traffic and team need more capacity.